FAQ

Frequently Asked Questions (FAQ) – Tropifera

1. Where is your store located?
We are based in the United States.

Address: 17 Clara Street, Logan Central, 4114, Queensland, Australia

2. Will I receive a confirmation email after placing my order?
Yes! As soon as you place your order, you will receive a confirmation email with all your order details.

3. What is Tropifera’s return policy for handbags and tote bags?
We accept returns within 30 days of delivery, as long as the items are unused, unworn, and in their original packaging and condition. For more details, please see our Return & Refund Policy.

4. How do I process a return?
To start a return, simply email us at support@tropifera.shop, and our support team will guide you through the process step by step.

5. Are there any product exclusions or restrictions?
Yes, items purchased during sale or clearance events may be final and not eligible for return. Please check the product description for any special notes or restrictions.

Contact Us

For more help, you can reach our customer support team anytime:

• Business Name: Tropifera
• Email: support@tropifera.shop
• Phone: +61 450 816 101

• Address: 17 Clara Street, Logan Central, 4114, Queensland, Australia

We’re here to help and ensure you have the best shopping experience with Tropifera!